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Ashley Hauk

From Lagging KPIs to Leading Performance: A County Medical Group’s Revenue Cycle Rebuild

Iris Platform Solution: Onpoint RCM Results: +17% Gross collection rate improvement +10 Point increase in clean claim rate -50 Day average AR reduction Testimony: —– ——— Client Overview A county-based hospital medical group in the western U.S. engaged Onpoint to transform its underperforming revenue operations. The group includes: Three hospitals, anchored by a Level III […]

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Restructuring the Revenue Cycle: A Safety-Net Hospital’s Path to Accelerated Cash and Cleaner Claims

Iris Platform Solution: Onpoint RCM Results: +14% Professional fee gross rate collection in first 90 days -8 Days for DNFB + FBNS AR -3 Months until record high monthly collections Testimony: “We have been thrilled with the leadership, expertise and revenue cycle results provided by our OnPoint partners and grateful for the way they shepherded

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Precision, Not Just Productivity: How Alabama Oncology Cut Documentation Time by 90% Without Compromising Accuracy

Iris Platform Solution: ChartFlow Results: 90% Decrease in documentation time 98.4% Monthly visit capacity increase per provider Testimony: “These notes were fantastic; formatting of the notes was fantastic! Very pleased with the notes…very pleased.” ——— Client Overview Alabama Oncology, one of the state’s most respected cancer care networks, is home to approximately 25 oncologists practicing

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Cutting the Costs of RCM Complexity with People-powered AI

Healthcare revenue cycle management (RCM) faces ever-mounting challenges—rising denial rates, growing inefficiencies, and evolving compliance risks—all threatening financial viability and contributing to poor patient outcomes.  As RCM depends on a series of increasingly complex, interdependent workflows and the siloed approaches of the past are failing.Providers need a one-stop, fully integrated solution that drives efficiency across

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Streamlining Value-based Care: Improving Provider Efficiency and Patient Outcomes with AI-enabled HCC Coding

Iris Platform Solution: Iris Code Results: +77% Annual addressal of chronic condition capture +33% Annual addressal of new and emerging condition capture Testimony: “The process of having an alert on the patient banner is helpful in several ways. It serves as a reminder to be aware of the known HCC diagnoses. Even more helpful is

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Navigating the Complexities of Referral Management: A Path to Smarter Healthcare Coordination

Referral management is becoming a hot topic in healthcare…and for good reason. The market for patient referral management solutions is expected to grow from $12.98 billion in 2025 to $28.34 billion by 2030. At Onpoint, we see referral management as more than just shuffling paperwork, it’s about connecting the dots in patient care. By tackling

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Prior Authorizations and the Future of Value-Based Care: A Call for Smarter Solutions

The conversation around prior authorizations (PAs) is growing louder as healthcare providers, patients, and policymakers alike confront the mounting challenges in accessing timely care. A recent Senate report highlights how major Medicare Advantage (MA) insurers, covering nearly 60% of enrollees, are under scrutiny for their PA practices, especially concerning post-acute care services like home health

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Stepping Safely into the Future of Healthcare with an End-to-End Provider Efficiency Platform

Introduction Healthcare organizations across the nation have a clear mandate: evolve and optimize operations, both clinically and financially, before the bottom drops out. The symptoms are glaring. Healthcare organizations are fighting and struggling to remain viable. Burnt out providers are leaving the field in record numbers. Patients are left trying to find available providers. Despite

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Stepping Safely into the Future of Health Tech: The Promise and Perils of AI

Clinical accuracy still requires clinical intelligence. With decades of experience providing clinical care and running health organizations, our team at Onpoint is enthusiastic about advancements in AI. The ability to streamline EHR orchestration, synthesize mountains of data, and augment real-time care is a future we’re all hopeful for, especially as health systems are exhausting human

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